Privacy Policy

This Privacy Policy applies to Client Wealth Financial Services Pty Ltd ABN 49 126 463 223; AFS Licence No 316375 and AllMyFunds Pty Ltd ABN 12 123 521 504; authorised representative no. 311534 (we, us, our) abides by the National Privacy Principles established under the Privacy Amendment (Private Sector) Act, 2000. A summary of the National Privacy Principles is available by contacting our office by any of the methods detailed below.

We are subject to certain legislative and regulatory requirements which necessitate us obtaining and holding detailed information which personally identifies you and/or contains information or an opinion about you ("Personal Information").

We will not collect any Personal Information about you except when you have knowingly provided that information to us or authorised a third party to provide that information to us.

We will not use or disclose Personal Information collected by us for any purpose other than the purposes for which it was provided or secondary related purposes in circumstances where you would reasonably expect such use or disclosure, or where you have consented to such disclosure (eg., where required by law).

Such secondary purposes include disclosure of your Personal Information to:

• support staff who will assist us;
• superannuation fund trustees, insurance providers, and product issuers for the purpose of giving effect to your financial plan and the recommendations made by us;
• trustees or managers of Master Trusts and Wrap Accounts whose services we may recommend;
• organisations to whom we may outsource certain functions from time to time;
• another financial planner during periods when your original financial planner is unavailable so that you can be assured of receiving a continued service.

We are required under the Rules of Professional Conduct of the Financial Planning Association of Australia to make certain information available for inspection by the Association on request to ensure ongoing compliance with mandatory professional standards. This may involve the disclosure of your Personal Information. We are also obliged pursuant to the Corporations Act to maintain certain transaction records and make those records available for inspection by the Australian Securities and Investments Commission, and by our internal Compliance Officer.

We may use the Personal Information collected from you for the purpose of providing you with direct marketing material such as products services or articles that may be of interest to you, however you may, by contacting us by any of the methods detailed below, request not to receive such information and we will give effect to that request. Please allow 2 weeks for your request to be actioned.

Where product and service providers, contractors and agents may become aware of your Personal Information, confidentiality arrangements will apply. Personal Information may only be used by our agents and contractors for the purposes disclosed.

In the event that we propose to sell our business we may disclose your personal information to potential purchasers for the purpose of them conducting due diligence investigations. Any such disclosure will be made in confidence and it will be a condition of that disclosure that no Personal Information will be used or disclosed by them. In the event that a sale of our business is effected, we may transfer your Personal Information to the purchaser of the business. As a client you will be advised of any such transfer.

We will at all times seek to ensure that the Personal Information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. At all times your Personal Information is treated as confidential and any sensitive information is treated as highly confidential.

All paper files are stored in secured premises. Only authorised personnel have access to our premises. All computer based information is protected through the use of access passwords on each computer. Electronic data is backed up regularly and stored securely off site.

You may contact us at any time and request access to your Personal Information and (subject to the exceptions allowed under the Act and you paying administration fees to cover costs) we will provide you with access to that information either by providing you with copies of the information requested, allowing you to inspect the information requested or providing you with an accurate summary of the information held. In the event we refuse you access to your Personal Information, we will provide you with an explanation for that refusal.

We will endeavour to ensure that the Personal Information about you which we hold is up to date and accurate. In the event that you become aware, or believe, that any Personal Information which we hold about you is inaccurate, incomplete or outdated, you may contact us and provide evidence of the inaccuracy or incompleteness or outdatedness and we will, if we agree that the information requires correcting, take all reasonable steps to correct the information.

In the event you cease to be a client of this organisation, any Personal Information which we hold about you will be maintained in a secure storage facility for a period of 7 years in order to comply with legislative and professional requirements, following which time the information may be destroyed.

If you wish to complain about any breach or potential breach of this Privacy Policy or the National Privacy Principles, you should contact us by any of the methods detailed below and request that your complaint be directed to the Privacy Officer. Your complaint will be considered within 7 days and responded to. It is our intention to use our best endeavours to resolve any complaint to your satisfaction, however, if you are unhappy with our response, you are entitled to contact the Office of the Privacy Commissioner who may investigate your complaint further.

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